As we continue to investigate this issue on our end, you can hard reload the Chrome browser in the following ways - 

  1. Press Ctrl+Shift+R and for Mac Press Cmd+Shift+R
  2. Right Click on the browser Reload button 
  3. Use F12 to open Chrome Dev tools 

If this issue persists, please let us know on or send us a screenshot by clicking on the internal 'Contact Us' chat.