Billing FAQs
Billing Overview & FAQs
Let us understand how billing works in Stackby for Personal, Economy and Business plans. In this article, we'll learn - Stackby Plans and Pricing Payments Billable Users & Collaborators Add-Ons Credits Cancellations Stackby Plans and ...
Upgrading or Changing your Workspace Plan
Upgrading or Moving to one of the paid plans? This article is for you. There are a couple of ways to upgrade your workspace in Stackby. Note: Only Owners have the right to upgrade the workspace. IN THIS ARTICLE Upgrading from Free plan to Pa...
Who counts as a billable user?
We have users with 5 different permission types in Stackby - Owner, Creator, Editor, Commenter, Read-Only. All the users except Read-only will be counted as a billable user.
Adding Extra Users to your Workspace
If you're one of the annual plan workspaces, you can add extra users to your account by going to the Account Settings --> Workspace --> Add-ons. Then just add the number of extra users you'd want in that workspace, add your billings details and p...
Does Stackby charge a VAT?
Stackby does not have a VAT number, as we're based in India and United States. We don't charge for VAT on our invoices.
Workspace Plans
User Account
Update Password
Do you want to change your Stackby password? Here is how you can do that: Log in to your Stackby account Once you are logged in go to your profile on the top right Click on it and go to "Account" Scroll down to the Update Password section and cli...
Setting up 2FA (Two-factor Authentication)
Stackby supports two-factor authentication (also known as 2FA or two-step authentication) as a security process in which users provide two different authentication factors to verify themselves. Two-factor authentication adds a second level of auth...
